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Daniel
Borel celebrates with his Chinese staff.
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Daniel
Borel (right) and Guerrino De Luca learning Kunqu
Opera.
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Few champion athletes in the world can do as well when they move
into another field, particularly one as dissimilar as the high-tech
industry. But Daniel Borel, chairman of the board of Logitech
Group, is an amazing exception. A former member of the Swiss ski
team, Daniel co-founded Logitech in 1981, and has turned it into
the world's largest computer mouse manufacturer. He believes his
years in sports prepared him for the tough challenges in the business
arena. "I toured around the world for contests when I was
a skier. I learnt to keep my spirit in difficulties, and to savor
the full sweetness of victory as well as to calmly bear the bitterness
of defeat," recalls Mr. Borel. His tours also gave him the
opportunity to meet people of different nations and cultures,
and to learn how to deal with them. This also benefited his new
career. "Logitech was a small potato when it was founded.
It wins on the strength of utilizing the best resources of various
countries."
Logitech Suzhou, the Mouse King
Suzhou Logitech Electronic Co., Ltd is the world's largest computer
mouse production base. Mr. Borel admits he took a great risk in
investing 11 years ago, but he regards it as one of the wisest
decisions he has made in his life. Suzhou did not seem like the
ideal location for manufacturers in the mid-1990s - there was
no expressway to neighboring Shanghai, and the four-hour drive
to Hongqiao Airport was Suzhou's only link to an airport. What's
more, all international calls had to be routed through Shanghai.
But despite these hindrances, Logitech saw the city's promise
- the young and vibrant workforce, the farsighted officials who
pledged a full range of infrastructure and modern urban planning,
and a good educational environment.
Mr. Borel has witnessed the remarkable changes in Suzhou in the
past decade. The city is now well-linked with other parts of the
world via modern transportation and communication networks. For
instance, the drive to the Hongqiao Airport in Shanghai has been
cut to one hour. "It is hard to believe that the local officials
turned their words into facts over such a short period."
Mr. Borel is impressed with Suzhou government's work efficiency.
"We were concerned about not only the cost of investment
in Suzhou, but also about the development potential of the city."
Logitech now produces some 100 million mice every year, and has
made a total of 500 million in the past decade. To put that volume
in perspective Mr. Borel jokes, "When tied up one by one
in a line, these mice will stretch from the earth to the moon
and back."
Cultural Diversity Gains
Mr. Borel considers his investment in China as part of the long
and fruitful history of exchanges and friendship between the oriental
nation and Europe. "I am from Europe. Italian explorer Marco
Polo was the first to introduce China to Europe. Another founder
of Logitech is also Italian. So is the group's incumbent president
Guerrino De Luca. Italians and Chinese share many similarities,
such as a passion for noodles and strong family ties. Europeans
and Chinese are also similar in many ways. For instance they hold
same attitudes toward many crucial issues. China is not a strange
land to Europeans."
Meanwhile, Mr. Borel also acknowledges the differences between
Eastern and Western cultures, but insists that the two can get
along well. He says in his experience, "A Western company
that invests in China has to localize its management instead of
blindly duplicating its Western pattern. This is the only way
to make things work. A foreign company cannot succeed unless it
pays full respect to the culture and tradition of the host nation,
and draws on both the native and local cultures." Logitech
has set up companies all over the world. They overcome the cultural
and ethnic obstacles to their operations by valuing the ability
and contribution of each and every staff member.
Logitech has more than 6,000 employees around the globe. Its
senior managers are from different countries. They help to bridge
different cultures within the corporation, turning them into a
precious asset that sharpens the company's competitive edge. "Amalgamation
of Eastern and Western cultures is the reason behind Logitech's
success," claims Mr. Borel. He noticed that Swiss and Chinese
engineers form the perfect partnership. The former stresses accuracy
and planning, while the latter is efficiency personified. When
the two are paired up, Logitech puts out the best products.
Competitive Life Is Enjoyable
In the eyes of his partner and friend Guerrino De Luca, who was
appointed as Logitech's president in 1997, Mr. Borel is an "awful
boss." He often works extra hours, surrenders his holidays
and takes no overtime pay. Upon hearing this "criticism,"
Mr. Borel just returns a smile.
The other two co-founders of the group retired in 1992 and 1994
respectively. But Mr. Borel remains at his post. "As long
as I feel passion and fun in my work, I won't consider retirement."
He now focuses on company strategy, and leaves the day-to-day
running of the company in the hands of his managers. This he views
as "a very interesting and enjoyable way of life."
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