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Septermber 2003
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SPECIAL REPORT

 

China's Burgeoning Mobile Phone Industry

By staff reporter LI WUZHOU


CDMA handsets will occupy a section of the Chinese market. 

When the cell phone first appeared on the Chinese market in the late 1980s it cost 10,000-20,000 yuan, and was the size of a brick. Regarded as the ultimate status symbol, it was called the da ge da, meaning very influential person. At that time, sales of mobile phones were under state control, and stocks were limited. Purchasers were required to place an order and make an 80 percent down payment. How things have changed! Mobiles are now available in multiple choices of size, color and function, on request.

Thumb Culture

As an undergraduate, Mr. Huang kept in touch with his former classmates by Internet chat room. Since starting work in Beijing two years ago he maintains contact through cell phone text messages. These days at old school reunions, as soon as the reminiscences are over the conversation turns to who has the latest model of cell phone, and the most recent text message jokes. Short text messages are now the toast of contemporary communications in modern China, having been given the epithet "fifth medium." According to statistics, Chinese mobile phone users send 60 billion short text messages annually, and one in every six sent anywhere in the world is in China. Apart from being used to tell jokes, they also transmit weather forecasts, lottery and stock market information, and seasonal greetings. Chinese people, particularly those in the age group 15 to 25, adore this form of communication. It is low cost, and satisfies the need to communicate quickly while allowing time to think about and prepare a message.


Pigeon, the most ancient form of message transmission, and the most modern mobile phones. 

This "thumb culture" has spread throughout the social spectrum. China's two main mobile telecom companies, China Mobile and China Unicom, handled 90 billion short text messages in 2002. At 0.1 yuan per message, this translates to an income of 9 billion yuan, and represents new era in telecommunications consumption.

Short text message subscriptions and downloading information services are the latest strategies for turning Chinese information portal site -- Sina, Sohu and Netease, to name but three -- losses to profits. Text message mania has created a new profession: that of the professional short text message writer. There is a demand for those skilled and prolific at writing public messages and jokes that earn money each time they are forwarded.

Cell phone consumption indicates the differences in economic priorities within Chinese and Western consumer culture. When buying a mobile phone, a Westerner considers its value for money in terms of core technology, and the number of functions it performs. Chinese mobile users, on the other hand, are guided solely by comparisons with other mobile users as to the latest, flashiest models. They give negligible consideration to the benefits of the mobile as a business accessory, mainly using them to send and receive short text messages and play games. Less than 30 percent of cell phones are actually used to make phone calls. Only big planters, cultivators and dealers in rural areas use them wholly for business.

Frequent sending and receiving of short text messages and upgrading of cell phones has brought rapid growth to cell phone consumption. The current number of cell phone users in China surpasses that of the United States, making it the world number one. Shi Jixing, chairman of the board of the Eastern Communications Co., Ltd. (Eastcom) and vice-chairman of China Mobile Communications Federation, recently pointed out that the number of cell phone users increases by 200,000 per day in China, and that their users have spread to medium-sized and small cities.   

The rapid increase of cell phone users has nurtured a huge market in China.

World Magnates Contend for Chinese Market

Motorola COO Mike Zefirovski visited China in April 2003, when the battle against SARS was at its fiercest. On behalf of Motorola, he presented to the Chinese government medical apparatus for treatment of SARS and other equipment and materials to the tune of 11.8 million yuan. He and Wang Qishan, acting mayor of Beijing, went on to sign a memorandum of cooperation regarding the investment of US $90 million in a Motorola research and development company in Beijing, having already built a global procurement and Asia-Pacific regional management center in Shanghai.


Many brand names provide a wide choice of functions.   

Motorola occupies a large GSM market share in China, and has also managed to get a share of China's rising CDMA (Code Division Multiple Access) market. In order to consolidate its market share Motorola will continue to invest in China. In the coming five years, its annual production value will reach US $10 billion, its accumulated investments US $10 billion, and its accumulated procurement value US $10 billion. The Motorola Research and Development Company will at the same time spend US $500 million on research, development and new equipment.

The sales volume of the Motorola (China) Electronics Co., Ltd. in 2002 was US $5.7 billion, making up nearly a quarter of Motorola Group's total sales volume. Mike Zefirovski stated, "China is Motorola's most important market, production and R&D center. As the largest foreign-invested enterprise in China, we will stick by our promise to invest in China and make it our world base."

Following this five other cell phone manufacturers: Philips, Ericsson, Nokia, Siemens and Samsung, announced that they would transfer all or part of their handset production to China. Many cell phone manufacturers in Japan and the Republic of Korea have also moved their mobile phone production lines to China.

Nokia stated that by the end of last year, China had become its second largest market, next only to the United States. Last year Nokia's sales volume in China amounted to 3.4 billion euros, 0.2 billion higher than the 2000 figure. Nokia has now invested US $2.3 billion in eight joint ventures employing 5,000 workers on the Chinese mainland. It has also built the largest cell phone production base in Beijing, calling it Xingwang (International) Industrial Park.

All this indicates that China will soon be the largest mobile phone production base on the globe, and a battleground where European, American, Korean and Japanese manufacturers vie for the Chinese market.

With this in mind Motorola launched its E360 and V730 color screen cell phones, aiming for the high end of the Chinese market. Nokia responded by promoting its Nokia 7650 handset that can also be used as digital camera, with a bigger Chinese market share in mind.


Young people pay more attention to fashion than practical functions.   

Other prominent mobile phone manufacturers, such as Siemens, Ericsson, Philips, and Alcatel, actively cooperate with Chinese enterprises through technological transfers and cooperative production in an effort to develop new products and also expand their market share in China.

Domestic Enterprises Rise to Meet the Challenge

As European and American handset manufacturers set up their production bases in China, domestic manufacture also expands.

Prior to 1998, the Chinese handset market was dominated by foreign brand names, and in 1999 only 130,000 cell phones, or 5 percent of the country's total output, came from domestic enterprises. In 2001, the output of Chinese-made cell phones increased to 12.3 percent, and in 2002 this figure rose again to 30 percent. Chinese brand names, such as Bird of Ningbo, TCL, and Eastcom of Hangzhou, are among the top ten on the Chinese market. In the first three months of 2003, the sales volume of TCL cell phones reached 1.04 million, ranking third after Nokia and Motorola. Domestic handset enterprises now challenge the dominant position of foreign-funded enterprises.

According to experts, competition between Chinese and foreign brand names boils down to actual strength, cultural concepts and operating modes. In the field of GSM, Chinese brand names survive because they have narrowed the technology gap and gained an insight into consumer psychology. They have also perfected a marketing network, and provide good after-sale service. Bird cell phones, for instance, have launched a strong advertising campaign and created a nationwide marketing and service network. This has taken it to the national top five.

Domestic enterprises have the advantage of being able to offer after sales service. Lenovo, for example, offers a 24-hour 800 free hotline service, something many foreign brand names are unable to provide.

China's mobile phone industry may be developing rapidly, but it is not without its problems. Some domestic enterprises seek only to expand their production scale, and pay little attention to upgrading product R&D. Others do not own the intellectual property rights to the core technology, so their development potential is limited. Core technology and product upgrading constitute the largest disparities between Chinese and foreign brand names.

The quality of Chinese-made cell phones is also inconsistent. According to China International Finance Company, 6 percent of Chinese-made cell phones are sent back for repair -- double the percentage of foreign brands.

Has the "Cake" Been Divided Up?

Of the 125 bidders at an auction for a CCTV 2003 screen advertisement held in November 2002, 15 were cell phone manufacturers, and it was Panda Cell Phones that won the bid at a price of 108 million yuan. By the end of 2002, the cell phone industry had invested 700 million yuan in TV advertising, more than double the 2001 figure. Competition on the cell phone market has become white-hot.

The global telecom industry is currently in a slump, but the China mobile terminal industry is a hot spot for industrial investment. The annual production and sales volume of cell phones is 100 million. Calculated at 1,000 yuan each, this translates to a market value of 100 billion yuan.

According to the latest market statistics, Chinese-made cell phones currently in stock amount to 20 million, equivalent to almost one-third the domestic demand. The market share for Chinese-made cell phones is increasing, and each year more than 200 new varieties go on the market.


Short text messages and pictures are a new way of keeping in contact. 

The current cell phone price war resulting from excess production capacity is reminiscent of the color TV industry in its nascence. Manufacturers are concerned at the ever shortening period of a new product's popularity, and how in order to keep pace with demand the cycle of new products must be accelerated, which means lower profits and higher costs.

According to the latest government statistics, there are 37 cell phone manufacturers (including 22 foreign-funded enterprises) in China, and by the end of 2003 production capacity will exceed 180 million -- close to half the global total, and quadruple the domestic market scale. Cell phone output is obviously much higher than market demand.

When considering the opportunities on offer from a domestic market valued at one hundred billion yuan, however, hope springs eternal. As regards domestic demand the forecast rapid increase in urban and rural incomes is a favorable consumption indicator. Market awareness among Chinese farmers, the growing number of agricultural product brokers, and the needs of rural migrant workers will combine to increase substantially the demand for cell phones.

Wang Bingke, deputy chief of the Economic Operations Department of the Ministry of Information Industry, maintains that the problem of surplus production capacity does not exist in the cell phone industry as there is a basic balance between production and sales.

This has been endorsed by a survey on consumer confidence conducted by AC Nielsen. It shows that lifestyle in the Asia-Pacific Region has been influenced by the recent economic slump, and that fewer consumers eat out or spend large amounts on entertainment and other luxuries. China, however, is not affected by the unstable economy in the Asia-Pacific Region. In 2002, China produced 120 million cell phones, of which 55 million were exported, and 65 million sold on the domestic market.

Alida, president of the AC Nielsen China, stated that in China, 36 percent of consumers said they would buy new digital cameras in the coming months; 39 percent would buy new personal computers or portable computers; and 48 percent would replace their cell phones with updated models that have more functions.

When considering the uncertainties of the handset manufacturing industry, many believe that the rapid development of Xiaolingtong (personal access phone system) could be a positive influence on the Chinese-made cell phone manufacturing industry.

Xiaolingtong is a low-cost wireless service based on the fixed phone network and charged on the same basis as a fixed phone. Since 1997 Xiaolingtong phones have appeared in the bigger cities, and in 2003 they entered Beijing, Guangzhou and Shanghai.

According to statistics, at the end of March 2003, the number of Xiaolingtong users amounted to 15 million nationwide, covering more than 400 cities. Xiaolingtong targets the medium- and low-income consumers that make up half of China's population. It is estimated that by the end of 2003 there will be 10 million Xiaolingtong phones in China.

This will have tremendous impact on the cell phone market, as low Xiaolingtong charges force other mobile phone companies to cut their tariffs, providing more opportunities for medium- and low-income consumers to own cell phones.

The future of the cell phone market?  Let's see ...

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